Practical Information

On this page, you will find information about concert halls, transportation and accommodation as well as all the information you need to prepare your festival visit.

If you do not find the information you are looking for here, do not hesitate to contact us by filling in the contact form at the bottom of the page.

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Concert Halls

It is within the walls of the former Erskine and American church, restored and converted for the occasion into a concert hall, that the Bourgie Hall of the Museum of Fine Arts was built and inaugurated in 2011. When it was built, this 462-seat hall was designed to have a sound quality worthy of the high standards of today's most advanced concert halls.

1339 Sherbrooke Street West, Montreal, QC H3G 1G2, Canada

Inaugurated in 2011, the Maison symphonique is a classical music concert hall with exceptional acoustic qualities. The Maison symphonique can accommodate 2100 spectators, all of whom benefit from perfect visibility and high-quality sound.

1600 Saint-Urbain Street, Montréal (QC), H2X 0S1

Notre-Dame-de-Bon-Secours Chapel is a major historical site in the history of Montreal. Built in 1771 on the same site as the first pilgrimage chapel, Notre-Dame-de-Bon-Secours Chapel is the oldest of its kind in Montreal. An integral part of the Marguerite-Bourgeoys Museum, the Chapel, with its 317 seats, hosts many concerts each year.

400 Saint Paul Street East, Montréal, Montreal, QC H2Y 1H4, Canada

Verdun's first French-speaking parish built in 1899, Notre-Dame-des-Sept-Douleurs Church is today an important cultural venue for the borough. Very large and richly decorated, it hosts a rich program of concerts and musical events every year.

4155 Wellington Street, Verdun, QC H4G 1V8, Canada

Launched in 2019 as part of the Festival Bach Montréal, the Off-Festival Bach offers a completely free series of recitals and events. Located in a 3,000-square-foot space in downtown Montreal, this initiative was conceived with the intention of creating a unique, contemporary and welcoming environment to make classical music accessible to a wide audience.

3487 Saint Laurent Boulevard, Montréal, Montreal, QC H2X 2T6, Canada

Begun in 1904, the construction of Saint Joseph's Oratory on the western flank of Mount Royal was not completed until 30 years later. Today, Saint Joseph's Oratory is one of the most popular pilgrimage sites in the world, but also a major cultural centre in Montreal.

3800 Queen Mary Road, Montreal (QC), H3V 1H6

faq

Online, on our website.
By telephone, at 438 380-4888, Monday to Friday between 10am and 5pm.
Please note that this year, no tickets will be sold at concert halls or at Off-Festival Bach.
Please buy your tickets in advance using the aforementioned methods.

We only accept payment by credit card (Visa, Mastercard or American Express) for
online or telephone purchases. For purchases at Off-Festival Bach, we prefer payment
by credit or debit card.

There are two options for collecting your tickets:
- By e-mail, in electronic format.
- By mail, a $3 delivery fee applies.

Some churches are not accessible to people with reduced mobility. Please call the Box
Office at 438 380-4888 to verify accessibility and for any ticket purchase for those with
reduced mobility so that we can ensure an appropriate seat reservation.

When you select a seat or seats on the seating plan this year, additional seats on either
side of you will be added to your reservation in order to ensure that physical distancing
measures are respected. You will not be charged for these additional seats, but they will
appear on your reservation.

Yes, in order to respect physical distancing, the system blocks and automatically
generates seats. If you wish to select a particular seat, please contact the festival Box
Office directly by telephone at 438 380-4888.

Please contact us if you have lost your ticket. After verifying your purchase, we will send
you a replacement.

Due to the current situation, we have relaxed our exchange and refund conditions this
year. If you are unable to attend the concert, it is possible to get your tickets refunded.
To do so, please call the Box Office at 438 380-4888.

In the event that Festival Bach Montréal is forced to cancel or modify its programming,
we will inform you (by email? phone?) of the procedures to follow in order to either
convert your ticket cost into a donation for Festival Bach Montréal, or to receive a full
refund.

Unless otherwise indicated, all events at the Off-Festival Bach are free of charge.

This year, Off-Festival Bach is not open to the public during the day. On concert days,
Off-Festival Bach will open its doors 15 minutes before the start of the concert, i.e. from
4.45pm.

Due to the current situation, it is now necessary to reserve a place at Off-Festival Bach
concerts.

You can reserve your place online on our website or by
telephone at 438 380-4888.

Off-Festival Bach is accessible to people with reduced mobility. Please contact the Box
Office at 438-380-4888 so that we can reserve a suitable place for you.

Please call the Box Office at 438 380-4888 or contact us by email at
billetterie@festivalbachmontreal.com as soon as possible if you can no longer attend
the concert for which you have reserved a place.

If you fail to inform us that you are no longer to attend a concert, any other reservations
you have made for Off-Festival Bach concerts will be cancelled.

Festival Bach Montréal is committed to abiding by and putting into practice all the
health rules and measures that have been issued by the guide of the Commission des
normes, de l'équité, de la santé et de la sécurité au travail (CNESST).

Seating plans have been redesigned to comply with the physical distancing measures
issued by Public Health. A distance of 1.5 m will therefore be respected between each
spectator or household. Only members of the same household will be permitted to book
tickets sitting immediately next to one another.

Furthermore, all concert halls and churches in which Festival Bach Montréal concerts
take place have put in place the necessary measures to ensure everyone's safety (one-
way traffic, hydroalcoholic gel available, floor markings, cleaning of common areas
before and after each concert, etc.).

Public Health has made it compulsory for everyone aged 10 and over to wear a face
mask in public spaces. Festival Bach Montréal therefore asks that you wear your face
mask as soon as you enter the concert hall or church and keep it on as you move about
the space.

You may, however, remove your face covering once you are seated and the concert has
begun.

You will be refused access to the hall if you do not wear a face covering.

Festival Bach Montréal has no plans to distribute face masks at the entrance to concert
halls. Make sure you have yours when you enter the hall. You will be refused access to
the hall if you are not wearing a face cover.

In order to ensure everyone’s safety, we ask you to not attend a concert if you develop
symptoms of Covid-19.

Please contact the Festival Bach Montréal Box Office at 438 380-4888 to be issued a
refund.

In order to ensure everyone's safety, we ask you not to come to the concert if you have
been in contact with a person diagnosed as a carrier of the virus or who is presenting
symptoms similar to those of Covid-19.

Please contact the Festival Bach Montréal Box Office at 438 380-4888 to be issued a
refund.

If a person begins to have symptoms during a Festival Bach Montréal event, they will be
taken to an isolated room. We will take their contact information so that we can
properly follow up with them after the fact, and inform other patrons should they test
positive.

If you have tested positive for Covid-19 after attending a Festival Bach Montréal
concert, please contact us immediately by telephone at 514 843-3414 or by email at
info@festivalbachmontreal.com to let us know which concert you attended.

Ordinarily, concert halls or churches generally open 30 minutes to 1 hour before the
concert begins.

However, due to the current situation and the importance of avoiding crowds, each
concert hall and church where the Festival Bach Montréal concerts are taking place will
have slightly different procedures for entering and leaving the hall, depending on the
space.

A reminder e-mail will be sent to you two days before the date of your concert to let
you know the opening time of the specific venue and the entry and exit conditions.

Latecomers will only be admitted at a time deemed appropriate by staff members. They
may also be required to sit in seats other than those indicated on their tickets so as not
to disturb other patrons.

No latecomers will be admitted after the start of a concert at Off-Festival Bach.

In order to avoid crowds and unnecessary movement in concert spaces, all concerts this
year will take place without an intermission.

Concerts will last between 60 and 90 minutes.

This year, no paper evening programmes will be distributed at the concerts.

However, concert programmes will be made available online on the festival's website on
the specific page of each concert.

Due to the current situation and in order to avoid crowds, there will be no Bach Bistro
this year during Festival Bach Montréal concerts.

A limited bar service will be offered at the Off-Festival Bach.

No cloakroom service will be offered at either the Festival Bach Montréal or Off-Festival
Bach.

No merchandise will be available to purchase at either Festival Bach Montréal or Off-
Festival Bach concerts this year.
If you wish to purchase Festival Bach Montréal merchandise, please visit
our online shop.

Yes! This year, Bach-Académie de Montréal is launching Québec Baroque, its own digital
platform specializing in classical music. Many of the concerts on the Festival Bach
Montréal program will be available to stream live on this platform.
Additional original content including an exclusive selection of "artist performances"
filmed around the world by exceptional artists will also be available for audiences to
enjoy at home. For further information, please visit the Québec Baroque website.

Online, on our website under "Boutique". (link to the shop)
Please note that this year no merchandise will be sold at Festival Bach Montréal or Off-
Festival Bach concerts.

Delivery costs vary according to the weight and volume of the product shipped. Delivery
costs will be indicated at the time of your order.

Delivery takes between 4 and 7 working days. Please note that this time may vary
depending on Canada Post.

No, delivery is not offered to other countries.

No returns are possible once the product has been purchased and shipped.

No refund is possible unless the product was damaged during delivery.

If you have any problems with your order, please do not hesitate to contact us by email
at boutique@festivalbachmontreal.com.

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